Shipping policy

Shipping Policy

Thank you for shopping with Smokey Fashions. We are committed to providing a fast, reliable, and hassle-free shipping experience for all our customers.

Shipping Locations

We currently ship to addresses within the United States only.

Free Shipping

We proudly offer FREE standard shipping on all orders throughout the United States. No minimum purchase is required.

Order Processing Time

Orders are processed and dispatched within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

After your order has been shipped, delivery typically takes 3–5 business days, depending on your location and carrier availability.

Order Cut-Off Time

Orders placed before 3:00 PM (GMT-05:00) Eastern Standard Time (EST) on business days will begin processing the same day. Orders placed after this time will be processed on the following business day.

Shipping Partners

We work with trusted carriers, including:

  • USPS

  • UPS

  • FedEx

Carrier selection may vary based on destination and package size.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Delivery Delays

Although we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Carrier delays

  • Transportation disruptions

  • High seasonal demand

  • Security inspections

If a significant delay occurs, we will keep you informed whenever possible.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

For damaged deliveries, please include clear photos of both the product and its packaging. We will investigate the issue and provide an appropriate solution, which may include a replacement or a full refund.

Contact Information

Phone: +19804284713

Email: info@smokeyfashions.shop

Address: 2618 E 21st St N #101, Wichita, KS 67214, United States